Data we collect
Docusave collect the following data:
• If contact is made via an online form, with consent, the submitted information is stored so that the intended recipient can contact you about your query
• If you sign up to a newsletter or other form of email communication, with consent, the submitted information is stored so that we can email you the subscribed-for service
• By using this site, we collect information about your browser, your IP address, geographical location, referral source and the pages you have viewed on the site
How we use this data
Under GDPR we store data for Legitimate Interests or with Consent. This means the data you have submitted has been done so under the knowledge that it will be used for us to fulfil a service you have requested or to make contact with yourself.
We also use the data gathered to improve the services on our website. This may be to personalise the experience to you or to understand how to improve interaction with users of the site.
How your data is protected
We do not share or sell your data to any business or Third Party. Data is only stored by consent and kept only for as long as deemed necessary to fulfil the request or service provided.
Your data is kept secure and you have the Right to be Forgotten. This means that at any point, at your instruction, you can request to see what data we currently have on file about yourself and demand that it be edited or removed. Where possible, we allow you to manage what data is stored by us.
Third Party Providers
We use Third Party Providers for a range of services. This includes services such as a live chat system, analytical tracking services and finance applications. At no point do we ever share your information to any other Third Party outside of the service that you are using. In most cases we will navigate you to a Third Party website or service to handle any personal information (such as making a finance request). We do not have access to any of this information and is held completely by the Third Party. For a full list of Third Party Providers that we use and links to their Privacy Policies, please visit: http://www.newstarmedia.co.uk/privacy/third-party-providers
Navigational and anonymous information
We also use Third Party cookies and tracking pixels. These are used to monitor the performance of our advertisements, how users use our site and to pass any anonymous or usage data to a Third Party service you are using.
We track the minimal amount of data needed to fulfil our services and where possible keep any usage data anonymous. Personal information may be available to us based on privacy agreements that you have agreed to from other Third Party services. For example, we use Google Analytics to track how users are using the website. Users with a Google Account may have agreed to allow their age demographic to be known. We will then use that data to analyse the type of users interacting with our site. This information is anonymous and must be opted into.
Changes and notices
We reserve the right to change this policy without notice to comply with laws, regulations and any changes in our business.
If you disagree with any party of this policy, you should refrain from using our services.